However, as Genshin Impact's file size is around 12GB, this shouldn't take too long - especially compared to downloading Black Ops Cold War or Warzone. This should be considered the last resort, as nobody enjoys waiting for a game to install.
If none of these options has done the trick, then you should uninstall and redownload the game again. The Genshin servers may not support the version of the game you were previously using. An update may resolve any issues you are experiencing. Look for any pending updates for the game as well. And in reverse, if you are currently using a VPN, try turning it off, in case that makes a difference. This will connect you to a server in another location, which may not be experiencing any issues. If you don't want to wait for a server issue to be fixed, try using a VPN. If there are any issues, wait until those have been resolved, before trying again. You can do this by checking a site such as DownDetector. If those fixes are unsuccessful, check to see if there is an issue with the Genshin servers.
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